NEW: OneCall Rapid Response Service for VIVACAGE Housing Systems — Learn More

Service & Support

Facility Consultation

Before any equipment ships, our technical team reviews your facility layout, airflow requirements, and species mix to configure a housing plan that fits your operation.

Installation

Our regional service network handles installation and commissioning, including staff training on daily operation and maintenance procedures.

OneCall Rapid Response

Existing customers get priority routing for parts and service requests through the OneCall program, minimizing downtime on critical housing systems.

Washing & Sanitation Service

Preventive maintenance and repair for cage washers and autoclave-compatible equipment, scheduled around your facility's operating calendar.